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Two roles have been created for Customer Liaison Officers on a reactive maintenance framework contract for the London area. Successful candidates will perform a mobile role, meeting end user customer to discuss and resolve any complaints they may have arising from maintenance works carried out, and will often be dealing with members of the public in their own homes. Candidates should have experience within the construction industry in similar roles. A background as a Tenant or Resident Liaison Officer in social housing would be very translatable to this role.
The company turns over approximately £80m and has created these roles as part of an office dedicated to servicing this new £40m annual turnover contract. Applications are invited from candidates with relevant industry experience.