NRSWA Quality Manager (Thames Water)

Reporting into the Operations Manager you would be responsible for the management of a team of NRSWA inspectors, completing internal audits and reinstatement compliance testing across the Thames Water contract. A key element of your role will be to manage the NRSWA and TWUL defect processes. Included within the role will require effective communication with the Clients streetworks department ensuring that defects generated from Highway Authorities and other sources are investigated and scheduled, close effective communication will be required with all other internal departments to ensure the obligations under the Code of Practice and contract are met. You will also be responsible for the following: Ensure all defects are updated in accordance to the TMA to avoid further penalties. To ensure works are prioritised in accordance to company procedure. Ensure that costs are captured and reported to the commercial department. Ensure daily defect reports are processed within the given timescales. Provide daily reports detailing defect completion and team compliance. Manage the contracts internal audits process producing MI for the operational leads. Produce management reports demonstrating quality compliance. Liaise with the Highway Authorities to ensure that any issues associates with reinstatement non-compliance are closed out. To attend weekly Client performance meetings. Manage internal and external stakeholders. Requirements: Experience of working in a similar role and be able demonstrate success. A thorough knowledge of reinstatement materials. Excellent communication, IT and written skills. VISTEC works management system. Experience in INSIGHT, JMS, TMA. IT Literate with good knowledge of Microsoft Word & Excel. Thorough knowledge of the NRSWA, SROH & HAUC Specifications. Knowledge of Thames Water systems and experience of working with Thames Water would be preferable. Excellent knowledge of the London Permit scheme, and ability to train others.
Calco apologise that we cannot respond to all applicants personally and only those who match the criteria of the client will be contacted.

Calco Services operates as both an employment business and agency. If your application is for a position based in the UK or EU, under European Employment Law you MUST be eligible to live and work there.

Based in London, Calco Services has more than two decades working with some of the best-know organisations in the Construction, Civil Engineering, Water, Building and Rail sectors.