Area Facilities Manager - East Anglia

£40000 - £45000 per annum + Company car,Pension scheme
12 Oct 2016
09 Nov 2016
Ian Martin
Job Type

Area Hard Services only Facilities Manager required for a public sector estates management prime contract in the Norfolk/Suffolk area

Your task will be to Manage the Property Maintenance of all sites within area of responsibility and operate as the immediate escalation point for site level operational and delivery issues.
Develop collaborative relationships with stakeholders in order to best deliver mutually beneficial and
satisfactory solutions.
Manage team and Supply Chain performance to ensure that all statutory, mandatory and reactive
performance indicators are consistently achieved within area of responsibility.
Use developed communication skills to influence internal and external stakeholders, and adapt complex messages to suit the audience.

Technical Responsibilities:
Manage service delivery of all maintenance and response works in accordance with Government
Regulatory and Statutory undertakings, complying with all Health & Safety and Environmental
standards and policies
Ensure appropriate work plans and budgets are in place to achieve programmes and financial
commitments, whilst meeting the changing operational need
Ensure all documentation relating to maintenance is distributed in a timely manner and recorded
against the appropriate assets in the WorkManager system and provide up to date detail to Land &
Asset Management Services
Oversee and ensure the preparation, approval and maintenance of every ESTS, FASP and ESRs
across the Service Delivery Area
Identify risks and provide appropriate measures to mitigate the impact
Control an Authorised Persons diary to ensure maximum output and continued compliance throughout the Service Delivery Area
Identify opportunities on establishments that will support the MoD's carbon reduction targets. Lead
service delivery and Additional Works to incorporate sustainable solutions and support the
sustainability agenda
Confer with the Additional Works team to ensure the efficient operation of a system of reporting of the physical progress of Additional Works
To oversee ongoing completion of Quality Assurance, Health & Safety, Security & Fraud and Sustainability processes

People Responsibilities:
Lead by example across the Service Delivery Area and drive the achievement of the Company's objectives by demonstrating commitment to our values and strategy
Plan, direct and co-ordinate operational activities ensuring effectiveness and value for money
Develop and maintain good working relationships with key stakeholders associated with the
contract and work in collaboration to provide consistent approach to delivering service
excellence across the contract
Act as the focal point for all HoEs and senior representatives and maintain
successful relationships in respect of the level and quality of service within the Service Delivery Area
Acknowledge compliments and resolve complaints in a timely and satisfactory manner
Develop and approve the SDA Relationship Improvement Plan and SDA specific Supply
Chain, involving management in line with BS11000 Collaborative Business Relationships
Liaise with Additional Works Manager and Site Managers to identify the most appropriate resource to deliver Additional Works
Ensure the management, recruitment, motivation and development of staff and operatives, to deliver the agreed level of service with an appropriate base of suitably skilled and qualified people
Create the environment in which teams and individuals are responsible and accountable for their
actions and perform at their best, improve performance and realise their full potential

Essential Requirements:
Requirement to travel extensively across all sites within area of responsibility (Surrey and surrounding areas)
Significant practical management in Construction, Property Maintenance or related field including:
Leading an operational team to achieve KPIs
Maintaining strong relations with the customer and meeting customer expectations
Planning, directing and controlling activities
Proactive performance management of Supply Chain
Demonstrable experience of working in a collaborative environment.
A general manager with experience of leading multi-site operations, including:
Planning, directing and controlling activities
Agreeing scope and priorities of work
Proactive performance management and continuous improvement
HND level qualification in a Building/Civil Engineering or Electrical/ Mechanical Engineering or a related discipline or equivalent experience
Management level qualification in H&S and Environment (e.g. SMSTS)
Continuing Professional Development

Salary £40-45k + Car DOE

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