Technical Support Agent

Recruiter
Hays
Location
Havant
Salary
Up to £20000.00 per annum
Posted
12 Jul 2019
Closes
09 Aug 2019
Ref
3629111
Contact
Jacob Clift
Sector
Commercial
Function
Engineer
Job Type
Permanent

Technical Support Agent - £20,000 - Havant, Portsmouth

Your new company
You will join a team of 80 in a comfortable, freshly renovated office located in a conservation area. The site
accommodates breakout areas, free on-site employee parking, a games room, sizeable garden, fitness suite and modern kitchens. Trains are a 5 minute walk away, and another 10 minutes will bring you to a beautiful sea vista.

Your new role

  • You will communicate with operators & end users of some of the busiest photo websites in the world.
  • Collecting data from our clients to troubleshoot and solve a variety of IT problems.
  • Escalating detailed reports of only the most complex problems to our software teams for resolution.
  • Testing and deploying our latest, most advanced software versions to our clients.


You Should apply if you..

  • Are highly computer and Internet literate, preferably familiar with Ubuntu or other Linux technologies
  • Have proven experience in a technical help-desk role or with IT problem solving / diagnostics.
  • Posses excellent communication skills, both written and verbal
  • Have a proven ability to work independently as well as part of a team
  • Are motivated to learn quickly and use your knowledge in an effective and logical manner.


What you'll get in return

  • An annual salary of £20,000 for the equivalent of a 40 hour week
  • 33 days paid holiday (including Bank Holidays), rising by a day each year to 36 days after 3 years
  • A generous bonus scheme to reward your contribution to the success of LiveLink
  • 4% contributions towards the NEST pension scheme
  • Membership of a Health and Well being support scheme
  • Childcare vouchers and a discount on bicycles as part of a Ride2Work scheme
  • Regular social events, both in and out of the office
  • Uncapped learning and development opportunities, both internally and externally


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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