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Head of Campus FM

Head of Campus FM

Job Title - Head of Campus FM
Location - Stoke-on-Trent
Salary - Grade 8 - £41,526 - £49,553

Your new company
Staffordshire University is a great place to work. We care about our people. We reward hard work. We also celebrate diversity and individual success. And although our history dates back over 100 years, you'll find that we are progressive and forward thinking.

Staffordshire University are transforming its campus to become a vibrant and welcoming place to work, study, live and visit. We are currently developing a new exciting masterplan that will reflect our 2030 strategic vision to become a leading digital university that includes a number of exiting projects such as our new £40m catalyst building. To help deliver this ambition the Estates team need to recruit an experienced Head of Campus FM.

Your new role
Reporting to the Assistant Director for Campus Services, the Head of Campus FM will lead on the delivery, compliance and assurance of a range of University-wide services including: Cleaning; Car parking; Campus FM contract management; Waste management and recycling; environmental & sustainability services; fleet, transport & logistics management.

Your new role will be to ensure the team maintains its focus on delivering key University objectives and adopts a proactive, customer focused approach in the delivery of services which support high quality environments for students, staff and other stakeholders. A key requirement will be the ability to develop the in-house team and deliver a strong sense of leadership, ensuring the University delivers the very best service levels and a strong engagement to cultural and behavioural change.

The role holder will be required to travel between university sites (Stafford, Lichfield and Shrewsbury) on occasions, however the position will predominantly be based at the Stoke campus.

Experience Required
In order to be considered for the role, you must have a degree in Facilities Management or related discipline and ideally membership of a professional body such as IWFM, CIBSE etc. You must have extensive experience in providing and leading frontline services, managing both in house and external contractors. You must have a proven track record of successfully managing compliance, developing and reporting on KPIS and developing strategies to drive service improvements and customer satisfaction. You must have a sound understanding of legal compliance and ideally, IOSH / NEBOSH qualified. Furthermore, you must possess strong IT skills, to include Excel, Powerpoint and Word.

About You
You will possess an excellent customer service ethos and be a confident and articulate communicator, able to lead and engage at all levels of the organisation to drive change management. You must demonstrate a strategic approach, with sound organisational skills and the ability to prioritize tasks when working to tight deadlines. Furthermore, you must have proven experience in managing budgets, ensuring Campus FM services are delivered in a cost effective manner, providing best value for money to the organisation at all times. Previous experience in a Higher Education setting would be preferable.

If you're ready to make a difference in Higher Education, be ambitious, brilliant and innovative, please apply now and join a team who are helping to transform our University Campus.

How to Apply
Please click on the link to Apply Now

Staffordshire University are working exclusively with Hays Specialist Recruitment. For more information about their current vacancies please visit our dedicated recruitment microsite at

Hays have been retained for this recruitment project. Any 3rd party or direct applications will be forwarded to Hays as part of the campaign.

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Head of Campus FM

Stoke on Trent, Staffordshire
no work experience required
£40,000 - £49,999

Published on 23 Mar 2020

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