Head of Properties & Projects - Delfont Mackintosh Theatres - London
Your new company
Delfont Mackintosh Theatres is owned by Sir Cameron Mackintosh and operates eight of the most prestigious theatres in London's West End: The Prince Edward and Prince of Wales, Novello, Gielgud, Sondheim (formerly the Queen's), Noël Coward, Wyndham's and Victoria Palace have all had major refurbishments, combining beautiful restoration with twenty-first century comfort.
Cameron Mackintosh, one of the world's most successful producers, has spent £200 million ensuring his venues look their best for 21st century audiences. We are committed to providing the best facilities possible for our patrons and entrust staff to deliver the best possible service. This quality is reflected in the standard of productions which play in our venues including long-running favourites such as Hamilton, Mamma Mia!, The Book of Mormon, and the record-breaking Les Misérables now in its 35th year.
Your new role
If you are highly organised, work well under pressure and enjoy coordinating and planning, the role of Head of Property and Projects for Delfont Mackintosh Theatres could be ideal for you. You will be responsible for the senior leadership and development of services and processes that support the core business. You will ensure that best practice is followed for maximum efficiency and be passionate about delivering the highest standard of environmental 'experience' for audiences, artists and staff alike. The role requires an individual with excellent communication skills, who has a good understanding of historic building construction, building control, listed building consents and licencing complexities. You will be able to effectively direct procurement of small works contracts, manage consultant teams on larger projects, oversee maintenance programmes and the supervision of the in-house team.
You will be responsible for running the day to day operations of the department and the delivery of safe property management services to the group. You will have direct line management responsibility for a team of six: Deputy Head of Properties and Projects, Contract and Project Manager, Theatre Asset Manager, CAFM Administrator, FF&E Co-ordinator and projects Administrator, and oversee a wider team of eleven staff in total. Through direct management of the asset management function you will be responsible for:
1) MAINTENANCE: Establish appropriate maintenance standards and detailed processes including the management of the Forward Maintenance Register, which includes life cycle works, re-roofing, air-conditioning, major redecorations, both external and internal, of all properties. Ensure a consistent best practice comprehensive maintenance function across all eight theatres and other DMT properties.
2) CAPITAL PROJECTS: Be responsible for the successful delivery of all building projects and refurbishment work working closely with all departments and operational Heads.
3) BUDGET: Oversee the delivery of all maintenance and project works operating within agreed budgets in liaison with the Chief Financial Officer. The preparation of annual budgets incorporating the Forward Maintenance Register, a reactive maintenance element, major items of plant renewal, small project works and maintenance contracts.
4) STAFFING: The delivery of an effective staffing structure that works to provide excellent quality of service across the range of buildings and services with particular attention to the uninterrupted delivery of theatre performances. You will oversee the development and implementation of medium to long-term strategic plans and policies for the properties.
What you'll need to succeed
You must be a property professional with significant experience in the management of listed buildings. You will have significant senior management experience in an operational role gained ideally at a high quality public facing organisation. Preferably you will have a degree in Estates Management or similar, plus hold a project management and health and safety (i.e. IOSH or NEBOSH) qualification.
You must have extensive experience in managing teams and projects as well as dealing with consultants and sub-contractors with a strong focus around quality, compliance and cost-effectiveness. You must have very good communication and stakeholder management skills. In addition to this, you must be a confident people manager with the ability to prioritise tasks effectively and deploy resources available to you in the most effective way
What you'll get in return
You will receive a salary of £85,000 - £115,000 per annum depending on experience, and an attractive benefits package including a discretionary bonus, five weeks' paid holiday plus Bank Holidays, theatre tickets to most productions at DMT theatres, and a generous pension contribution.
What you need to do now
If you're interested in this role, please forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.